GeM Login at gem.gov.in – Government e-Marketplace Portal 

GeM Login at GeM.gov.in – Public procurement is an integral part of the several activities of the Indian Government. The present Government wanted to get reform in this sector that gave birth to the option of GeM. The main aim of the Government to come up with this portal was to transform the method of procurement of services and goods.

It was way back in the year 2016 that two Secretariat groups made recommendations to the Indian Prime Minister about having a Government e-Marketplace. Soon, it was in the Finance Budget of the Financial Year 2016 – 2017 that the Finance Minister of India announced a digital platform for procurement of different items by the Government agencies as well as the Ministries.

GeM Portal – Government e-Marketplace

Government e-Marketplace is commonly known as GeM. DGS&D hosted this portal of GeM that is one of the first Government portals for procurement of goods in India. This digital user-friendly portal is made for the purpose of convenient procurement of goods by Government agencies.

The Commerce and Industry Minister launched the portal of GeM on 9th August 2016. This portal not just allowed the procurement of goods but also services. The General Financial Rules have authorized the procurement procedure on the portal. By now, there are more than 7400 goods in more than 150 categories in the portal. Also, as of now, there has been a transaction of more than Rs. 140 crores on GeM.

GeM offers absolutely paperless transactions to offer the procurement of goods in the most convenient way. This is one of the many initiatives that have been taken by the Government of India towards the aim of Digital India.

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GeM Login 2023

In order to start using the facilities of GeM, you have to first log into it through the official portal. Logging into the portal is quite easy that you can do it by following these simple steps.

Step – 1 – Visit the official portal of GeM by clicking on the link www.gem.gov.in.

Step – 2 – On the extreme top right corner, you will find the option of Login on which you have to click.

Step – 3 – As the next page appears with the login form, you have to provide your GeM User Id.

Step – 4 – Now enter the Captcha code is that visible on the screen.

Step – 5 – Click on the Submit option and you will be redirected to another page.

Step – 6 – On this next page, you have to provide your Password.

Step – 7 – Finally, click on the Login option to enter your profile and access various services of the portal.

GeM Buyer Registration

There are two ways how you can register into the GeM portal. One is through the option of GeM Buyer Registration while the second one is GeM Seller Registration. If you wish to register into the GeM portal as a buyer, here are the steps that you need to follow.

Step – 1 – Visit the site at www.gem.gov.in.

Step – 2 – Now on the option of Sign Up, you will find a dropdown menu from where you have to click and select the option of Buyer.

Step – 3 – On the next page, you will have to click on the option of Review Terms and Conditions.

Step – 4 – A box will open up, where you have to go through all the terms and conditions carefully and have to tick the box to accept it.

Step – 5 – Next, you have to provide your Aadhaar Number and your Mobile Number. Make sure that you have to provide the same mobile number that is linked with your Aadhaar.

Step – 6 – Now, click on the option of Verify Aadhaar to complete the verification process.

Step – 7 – A next page will appear where you have to provide an OTP that you must have received on your registered mobile number.

Step – 8 – Again click on the Verify option provided.

Step – 9 – On the next page, you will get a popup that you need to go through and have to click on the option of Close on it.

Step – 10 – Now, you will get a form that you need to fill up with all the necessary details.

Step – 11 – Next, you have to provide your email id and have to verify it using the OTP that you will receive on your email id.

Step – 12 – Now, provide a user id and password.

Step – 13 – Confirm the password and then click on the option of Create Account.

While getting this registration done and providing your email id, you have to make sure that you are offering your official email id that should have options such as gov.in, nic.in, or similar others. If you are not providing an official id, the portal will not accept your email address. In case if you do not have an official id, you have to obtain it by requesting it to the email address gemapplicant@gem.gov.in through an officer who already has an official email address.

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GeM Seller Registration

Now if you are a seller, you need to follow these steps to get your Organization seller registration done on the portal.

Step – 1 – Vist the portal at www.gem.gov.in.

Step – 2 – Now from the Sign-Up option, select the option of the seller.

Step – 3 – A page of creating an organization seller account will come up where you have to click on the option of Review Terms and Conditions

Step – 4 – A box will come up from which you have to go through the Terms and Conditions carefully and then have to mark the box to accept the Terms and Conditions.

Step – 5 – Now on the next page, you will have to provide the type of business and the name of your organization.

Step – 6 – Next, you will get the option of selecting from Aadhaar or PAN.

Step – 7 – Whatever you have selected, on the next step, you have to provide the number of your Aadhar or PAN along with your mobile number.

Step – 8 – Now click on the option of Verify Aadhaar.

Step – 9 – After you have verified your Aadhaar, you will be redirected to a new page with a blank form.

Step – 10 – Here you have to fill in all the details correctly and have to provide your email id for verification with the help of an OTP.

Step – 11 – Next, provide a user id and select your password and confirm it.

Step – 12 – Finally, click on the Create Account option.

The rules for an email address for the seller are the same as that of the buyer. Follow the same instruction about an official email address that is already mentioned above in the Buyer section.

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Features of GeM Portal

GeM Portal is loaded with several features due to which it is getting quite popular across the country. Here are the basic features highlighted on the portal.

• Transparency:

GeM portal is an open platform with no manual hindrances. Whether it is about payment, registration, or any other process, there are no such barriers that come in between the users. Ultimately, the portal is all about extreme transparency.

• Efficiency:

The purchase and sale of goods and services can be done quite efficiently without much hassle. The process is simple and can be completed within just a couple of minutes.

• Security:

GeM also ensures extreme safety and security at all junctions. All the suppliers are well-verified with the process of e-documentation. Also, financial transactions are completely safe to ensure a process that is secure for everyone.

• Potential:

The purpose of the portal is to encourage the small scale industries of the countries. All it is a potential initiative to encourage the Make in India project in a much convenient way.

• Savings:

As the portal offers several features such as transparency, efficiency, and security, the prices on the portal are much lesser. This ensures higher savings for the users. In some cases, the prices are as low as about 50%. Moreover, due to such facilities, soon GeM is about to become the National Procurement portal for goods and services.

Facilities Available at GeM Portal

Along with several features, the portal also offers several facilities for its users such as these listed below.

• Each product is listed category-wise for ease of selection.
• The buyers can check and compare the prices of the goods before finalizing the purchase.
• The marketplace is filled with various common user products.
• The buyers can buy goods and services online without any hassle.
• There is a single-window for selling as well as buying goods.
• The transparency feature ensures ease in the process.
• It is helpful for bulk buying as well as for buying at low value.
• The users can rate the vendors as feedback.
• The dashboard is user-friendly for buyers as well as sellers.
• The portal also offers a return policy to ensure quality products.

Benefits of Using GeM Portal

GeM portal offers different benefits for the buyers as well as the sellers. Here are the individual benefits of the GeM portal.

For Buyers

• There are several categories where buyers can choose their products.
• The buyers can search, select, and compare before buying.
• The buying of goods is online to ensure ease.
• Transparency is there to offer a great experience.
• The users can rate the vendors on a continuous basis.
• User-friendly dashboard again helps in easy processing.
• The option of return policy encourages buying more.

For Seller

• The sellers can have direct access to different Government departments.
• A perfect platform to market the products without much effort.
• Online platform for bids and reverse auction with ease.
• The sellers can get product suggestions too to increase sales.
• The seller can make changes in the prices depending upon the market pricing.
• The dashboard of the portal is user-friendly for the sellers too for options such as checking supplies, and others.
• The purchase procedures are uniform and consistent.

GeM Helpline & Contact

If you are facing a kind of problem with any process in registration or other technical issues, you can contact the Help option that is available at the footer segment of the portal. As you click on this Help option, a new page will come up where you can find a solution to your technical issues about the portal.

If you have feedback or a complaint to offer about a vendor or the service, you can get the Feedback option again on the same Footer segment of the portal. Again as you click on the Feedback option, a page will come up. Here you have to provide your name, email address, and your feedback. Provide the Captcha code that is provided and then click on the Submit option.

If these do not help, you can also get in touch with the officials directly over the call. You can call them up on the toll-free number 1800-419-3436.

Frequently Asked Questions – GeM

How do I learn different methods if I am a new buyer?

If you are a new buyer, you do not have to worry much. Simply get registered with GeM and as you log into your account, you can come across several videos that can guide you through the process.

Why is my PAN validation failing?

As per the rules at GeM, you need to have the same name in your Aadhaar as well as your PAN. If there are two different names available in both documents, this is where your PAN validation will fail.

Why is an incident created?

An incident is created for both the placements of pre-order as well as post-order. This is created when a deviation is noticed in regard to the general market terms and conditions.

What to do if a service category is not there on the portal?

If you are a buyer, you can request a particular service category that is not available, to the portal. If you are a seller, you have to wait for the category to come up or you can ask a buyer to send a request for it to the portal.